Therapy Lab, Inc., A Psychological Corp, on behalf of itself and its affiliates (including but not limited to Therapy Lab, Inc., A Psychological Corp) (“COMPANY,” “we,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by Company. This Privacy Policy applies only to our website and any related online features or content (collectively, the ‘Site’). It does not apply to health or treatment information, which is governed by our separate Notice of Privacy Practices. By accessing or using our Site, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and Terms of Use.
Capitalized terms that are not defined herein have the meanings given them in the Terms of Service.
1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?
The categories of information we collect can include:
Information you provide to us directly. We may collect personal information, including but not limited to your name, email address, phone number, payment information and any details you submit through contact forms, newsletter sign-ups, or other interactions with the Site. We may also collect any communications between you and Company and any other information you choose to provide.
Device and usage information. We may collect certain information automatically when you use our Site, including your IP address, browser types, referring/exit pages, the pages you visit on our Site, the time you spend on those pages, and the links you click. This data helps us understand how users interact with our Site so we can improve performance and user experience.
Location data. We may collect general geolocation information, such as your approximate location based on your IP address, to help us tailor content and understand user demographics.
Cookies and tracking technologies. We use cookies and third-party analytics tools (such as Google Analytics) to collect information about your use of the Site, support Site functionality, and improve our services. These tools may also provide aggregated demographic and interest data that does not personally identify you.
Information we collect from social networks. When you interact with our Site through social media platforms– such as but not limited to liking or sharing our content or connecting via Facebook or Instagram–we may receive information from those platforms, including your profile information, photo, user ID, friends list, and any other information the platform makes available to us, based on your privacy settings. Please review and adjust your settings on those platforms as needed.
We use the information we collect to operate, maintain, and improve the Site, and to communicate with you–such as, but not limited to, sending updates, responding to inquiries, or delivering newsletters and promotional materials (where permitted). We may also send you Site-related messages (e.g., confirmations, technical updates, or security alerts). For more information on how to manage your communication preferences, please see the “Control Over Your Information” section below.
2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION.
We, along with our third-party partners, automatically collect certain types of usage information when you visit our Site, open our emails, or otherwise engage with us. This information is typically collected through various tracking technologies, including cookies, web beacons, pixel tags, and similar tools (collectively, “tracking technologies”).
For example, we may collect details about your device and browser, such as your IP address, browser type, device identifiers, operating system, and other technical data. We also collect information about how you interact with the Site, such as, but not limited to, the pages you view, links you click, referring and exit pages, time spent on pages, and whether you open or engage with our emails.
When you access our Site via a mobile device, we may collect mobile-specific identifiers (such as IDFA or Google AdID), device type, and–depending on your mobile device settings–general location information (e.g., based on IP address).
We may also use analytics tools (such as but not limited to Google Analytics) to help us measure traffic and usage trends, better understand user behavior, and improve the overall functionality and performance of the Site.
We use cookies, pixels, and similar tracking tools to:
• Recognize repeat visitors and remember your preferences;
• Analyze traffic sources, usage patterns, and site performance;
• Deliver personalized content or messaging;
• Respond to inquiries and communicate with you;
• Operate, maintain, and improve the Site and our services;
• Monitor aggregate metrics, diagnose technical issues, and plan for future enhancements.
Although we strive to honor browser-based “Do Not Track” signals, our Site does not currently respond to them due to limitations in standard implementation.
If you prefer not to accept cookies, most browsers allow you to:
• Set your browser to notify you when a cookie is being placed;
• Disable or delete existing cookies;
• Automatically reject cookies altogether.
Please note that disabling cookies may impact your experience on our Site, and certain features may not function as intended. Depending on your mobile device and operating system, your options to block or remove cookies may be limited. You may also be able to manage certain tracking preferences through your email settings by preventing automatic image downloads.
We and our third-party partners may also use cookies and tracking technologies for limited advertising purposes. For more information, see the “Third Party Tracking and Online Advertising” section below.
3. SHARING OF YOUR INFORMATION
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Control Over Your Information” section below.
We may share your personal information with:
• Vendors and Service Providers. Service providers and subcontractors that perform services on our behalf (e.g., website hosting, analytics, customer support, accounting).These third parties are given access only to the information necessary to perform their work and are contractually required to safeguard your information.
• Competent Government or Regulatory Authorities. As required by law, regulation, or legal process, or when we believe in good faith that disclosure is necessary to comply with legal obligation, enforce our Terms of Use, protect the security or integrity of our Site, or defend the rights, safety, or property of Company, our visitors, or others.
• Relevant Third Parties as Part of a Corporate Transaction. In connection with a business transaction, such as a merger, sale of company assets, financing, acquisition, or in the event of bankruptcy or similar proceedings.
• Other Third Parties. With your explicit consent or at your request, such as when you authorize us to share information with another provider or third party.
Mobile Information Clause
No mobile information (including phone numbers or device identifiers) will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of mobile information with subcontractors in support services–such as customer service–is permitted and limited strictly to that purpose.
4. CONTROL OVER YOUR INFORMATION
Profile and Data Updates
You may update certain profile information, (i.e., name, contact details) or adjust your data sharing preferences by emailing us at info@therapylabinc.com.
Communication Preferences
• Email: You can opt out of promotional email communications by clicking the “unsubscribe” link in the message. We process unsubscribe requests promptly. Please note that you cannot opt out of important service-related communications (e.g., account verification, transactional messages, or technical and security notices).
• SMS/Text Messages: By opting in, you agree to receive SMS messages from Company, which may include transactional/informational updates, notifications, and promotional messages. Message and data rates may apply. You can opt out of promotional text messages at any time by replying “STOP.” Even if you opt out of promotional messages, you may still receive important service-related or transactional text messages related to your account or services.
Modifying or Deleting Your Information
If you wish to review, correct, or delete your information–or request removal of public content you’ve posted–contact us at info@therapylabinc.com. We may be unable to delete certain information when retention is required by law or for legitimate business purposes.
5. THIRD PARTY TRACKING AND ONLINE ADVERTISING
We may share, or permit third party advertising networks, social media companies, and other third-party services to collect information about your use of our Site over time so they can display ads that may be relevant to your interests on our Site and on other websites, apps, or devices you may use. This information is typically collected through cookies, pixels, or similar tracking technologies and may include hashed data, clickstream information, browser type, and other usage details.
We and these third parties use this information to make the advertisements you see more relevant to your interests. You may be able limit interest-based advertising through your browser or mobile device settings–for example, by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android).
To learn more about interest-based advertising and opt-out options, you may visit:
• Network Advertising Initiative
• Digital Advertising Alliance
• Mobile AppChoices (for mobile ad networks)
• You may also adjust your ad preferences through your Facebook settings.
If you have questions about cookies and other tracking tools, you can contact us at info@therapylabinc.com.
Facebook Custom Audience Ads
We may work with Facebook to deliver interest-based ads through its Custom Audience Tool. This allows us to personalize ads based on your experience with our Site. We do not share your activity data with Facebook, but we may share a hashed email address or phone number so that Facebook can match it with its user data for ad targeting purposes.
If you do not wish to receive interest-based ads on Facebook, adjust your ad preferences through your Facebook settings. If you do not want us to use your content to personalize ads shown to your friends on Facebook, email us at info@therapylabinc.com.
6. YOUR PRIVACY RIGHTS
A. California Residents (CPRA/CCPA Notice)
If you reside in California, you have the following rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):
• Right to Know: Request details about the personal information we collect, use, and disclose.
• Right to Delete: Request deletion of your personal information (subject to legal exceptions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out: Opt out of the sale or sharing of your personal information (we do not sell personal data).
• Right to Limit: Limit the use of sensitive personal information (not applicable here).
To exercise any of these rights, email us at info@therapylabinc.com. We will not discriminate against you for exercising your privacy rights.
We do not knowingly collect personal information from individuals under 16 years of age for targeted advertising or sell such information.
B. Other U.S. States
We honor similar privacy rights provided under applicable state laws (e.g., Colorado, Virginia) and will respond to valid requests as required by those laws.
7. HOW WE STORE AND PROTECT YOUR INFORMATION
Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which Company or its affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which the Company or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
Keeping your information safe: We care about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through our website. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
8. CHILDREN’S PRIVACY
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will delete it promptly.If you believe that we might have any information from a child under 13, please contact us at info@therapylabinc.com.
9. LINKS TO OTHER WEB SITES AND SERVICES
Our Site may contain links to and from third-party websites, including those of our business partners, advertisers, social media platforms, and other users. Please note that these websites have their own privacy policies, and we are not responsible for their privacy practices or the content they provide.
We strongly recommend that you review the privacy policies and terms of use of any third-party websites you visit to understand how they collect, use, and share your information.
10. HOW TO CONTACT US
If you have any questions about this Privacy Policy or your personal information, please contact us at info@therapylabinc.com.
11. CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time to reflect changes in our business practices or applicable laws. When we make material changes, we will let you know and update the ‘Last Modified’ date at the bottom of this page.
If you object to any changes, you may close your account. Your continued use of our Site after changes are published means that you are consenting to those changes.
This privacy policy was last modified on August 26, 2025.
